Curated
Experiences

A private guide to the Riviera Maya, designed around your stay.

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Laura & Federico

Fifteen years.
Personal coordination.

Every experience in this catalog has been personally selected, timed and arranged. Not for ease of arrangement — for the quality of the moment itself.

How We Work

Curated.
Coordinated.

Personally selected experiences

Every experience in this catalog has been personally selected, timed and tested.

Private door-to-door transportation

All transfers depart from your accommodation. Nothing to coordinate on your end.

Flexible planning for every group

Every plan adapts to your timing, group style and interests.

English & Spanish assistance

Your communication is always clear, in either language.

Coordinated from arrival to departure

From the first transfer to the last evening, every detail is coordinated — without effort on your part.

Vacation
Rentals

Vacation rentals across the Riviera Maya — Puerto Aventuras, Playa del Carmen, Akumal and Tulum — matched to your group.

Canal view · Puerto Aventuras marina

Canal View

Apartments and homes over the marina canals.

Beachfront · Puerto Aventuras

Beachfront

Steps from the sand, inside the community.

Golf & jungle view · Puerto Aventuras

Golf & Jungle View

Apartments overlooking the fairways and native greenery — the quiet, leafy side of the community.

Apartments · 1, 2 and 3 bedrooms

Minimum stay of 3 nights.

Homes for up to 16 guests

Room for the whole family or group of friends, together.

Options in Puerto Aventuras, Playa del Carmen, Akumal and Tulum. To send you a quote we ask for your dates, zone, type of stay, guests, bedrooms, bathrooms, beds and approximate nightly budget — the form below collects everything.

Curated
Experiences

Archaeological sites, cenotes, jungle and coast — the best of what the Riviera Maya actually is. Every travel time in this catalog is measured from Puerto Aventuras — roughly midway between Playa del Carmen (25 min) and Tulum (35 min).

Mayan Culture

Cenotes & Caves

ATV Adventures

Wildlife Encounters

Snorkel & Water

Catamarans & Private Charters

Private departures from Puerto Aventuras — the boat is exclusively yours. These are the only experiences quoted in US dollars: rates are always for the entire boat, not per guest. The dock fee is the one charge that is per guest. Ground transportation to the marina is not included — it is quoted separately according to your pickup location.

Art, Architecture & Design

Holistic Experiences

Currently hosted at Holistika Tulum.

Combinations We Recommend

These are possible combinations — consult them with Lau and Fede and we tailor them to your tastes, timing and budget. Combining them lowers the total cost: the same vehicle service covers the whole day's route. Chichén Itzá and every departure by sea take the whole day, and they deserve it: give them the day to themselves. Tap a combination to request it.

Short-route cenote Tulum · Cliffside Ruins
Tulum · Cliffside Ruins Snorkel with Sea Turtles
Cobá · The Jungle Pyramid SFER IK Museion
Beach club in Tulum ATV & Cenote · One Hour
Snorkel with Sea Turtles ATV & Cenote · One Hour
Snorkel in a Crystal Lagoon Tulum · Cliffside Ruins ATV & Cenote · One Hour

Our
Selection

Restaurants, beach clubs, golf courses, parks and shows — each chosen for a different reason.

Restaurants

Meals and beverages are paid directly at the restaurant. Transportation is quoted and handled separately.

Playa del Carmen

Tulum

Beach Day

Playa del Carmen

Tulum

Local Walks

Golf

Parks

Shows

Private
Transportation

Private transportation throughout the Riviera Maya, coordinated around your schedule, itinerary and occasion. Welcome details, beverages and special touches can be arranged upon request for celebrations, birthdays, proposals and private arrivals.

What Our
Guests Say

5.0 · 320 reviews on Google

Fede helped us every step of the way with the plans we had for a spectacular trip… Everything was impeccable. I wouldn't hesitate to book everything travel-related with him again.
Sabrina S. · Google review
We booked the airport–hotel transfer. Punctual and very friendly. The van was immaculate, with room for the whole family and the luggage.
Helga R. · Google review
From the very beginning they were incredibly kind and attentive. We did the whale shark tour and then swam with turtles in a beautiful, wonderfully kept spot.
Pamela C. · Google review
See every review on Google →

Trip Design

Your complete stay, planned by the two people who live here — a day-by-day itinerary with transfers, restaurants, parks and activities, with or without lodging. Use it as recommendations and book at your own pace, or have us coordinate and execute every reservation.

Itinerary & Recommendations · from $4,250 MXN (≈ $250 USD)

  • Your full stay planned day by day — transfers, restaurants, parks and activities, with real timing
  • Lodging recommendations included when you need them
  • Estimated budget for the whole stay
  • One round of adjustments — then you book everything at your pace

Planning + Reservations · from $7,650 MXN (≈ $450 USD)

  • Everything in Itinerary & Recommendations
  • We coordinate and execute every reservation — restaurants, activities, transfers and lodging
  • One confirmed calendar and one WhatsApp contact through your stay
Write to us

We're one
message away.

Laura Concierge Federico Operations Email info@communityconcierge.mx Website communityconcierge.mx
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Write to us

Tell us about
your trip.

Booking Information

How to
Book

Payment Methods

  • Mexican bank transfer
  • Wise
  • ARC
  • Credit / debit card (OpenPay) +6%
  • PayPal +6%
  • Cash (MXN or USD)

Currency

All prices are listed in Mexican Pesos (MXN), except private boat charters, which are quoted in US dollars (USD).

Approximate USD conversions are available upon request.

Reservation Policy

Reservations are confirmed once payment has been received.

Availability cannot be guaranteed until payment is completed.

Cancellation Policy

  • More than 48 hours before the service: full refund
  • Less than 48 hours: non-refundable

Transportation Notes

  • Airport arrivals include flight monitoring
  • Private transportation operates exclusively under reservation
  • Additional waiting time, toll roads, parking fees, extra stops or special requests may generate additional charges

Travel Recommendation

We strongly recommend purchasing travel insurance covering cancellations, medical assistance and unexpected travel interruptions.

BBVA México

BeneficiaryCommunity Concierge Your Trip Designer S.A. de C.V.
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Account0120202541
CLABE012694001202025419
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ReferenceService + Guest Full Name

Wise

International transfer available.

Payment instructions provided upon booking confirmation.

OpenPay

Secure card payment online (+6% processing fee).

Payment link provided upon booking confirmation.

PayPal

International payments accepted (+6% processing fee).

Payment details provided upon booking confirmation.

ARC

Secure online payment available.

Payment link provided upon booking confirmation.

Contact Laura info@communityconcierge.mx